Frequently Asked Questions

Our Digital Media Agency offers a comprehensive suite of services, including social media management, digital marketing, content creation, graphic design, website development, and online advertising. We specialize in creating and executing strategies that enhance our clients’ online presence and engagement.

Digital media provides a powerful platform to connect with your target audience. It allows for targeted marketing, increased brand visibility, and real-time engagement. Our agency leverages various digital channels to boost your online presence, attract potential customers, and drive business growth.

Absolutely. Social media advertising is a core competency of our agency. We create targeted and compelling ad campaigns on platforms such as Facebook, Instagram, Twitter, and LinkedIn to reach your specific audience, increase brand awareness, and drive conversions.

Core Services are fixed, baseline foundational resources included in every Fully Managed IT Service Level Agreement.

• vCIO – Strategic direction, budgeting, planning, and consulting services with account reviews and IT roadmaps to advance your digital transformation.
  Managed Services Concierge – Your point of contact for all account details. This trusted advisor is the quarterback between your vCIO and the service team, managing questions about IT services, invoices, and every piece of business enabling technology that supports decision making, collaboration, productivity, compliance, business continuity, security, and efficiency.
• Client Management Tools – Professional Services Automation, Ticketing, CRM, Remote Management and Monitoring, Documentation, Communication, Notification, and Data Privacy.
• Vendor Technical Assistance – We interact directly with your other technology vendors for incident remediation, opening tickets, escalating requests, or working to resolve incidents within your IT environment.
• We will also answer basic questions about your environment or provide access to systems the vendor has requested when approved by the client, such as allocating IP addresses for a copier, a security camera vendor or allowing network traffic for a vendor’s service.
• This assistance covers hardware manufacturers, software development firms, cloud service providers, ISPs, telecommunication brokers, printer and copier companies, and local couriers.
• Procurement Services – Tecnologia sources products exclusively from authorized channels and recommends business-class solutions. We also identify configuration options, ensure proper registration, manage licensing and warranties, and guarantee that all products are genuine.
  Network Management – Monitoring, Administration, Reporting, Domain Name, and SSL Certificate Management, Remote Incident Remediation, and On-site Incident Remediation.

If a client has more than one location – with expanded Network Management & Vendor Technical Assistance requirements – additional Core Services charges will apply.

Scanrly selectively partners with growing organizations that like applying strategy and budgets to a proven IT process based on standards and best practices – to improve performance and lower risk.

Scanrly creates and maintains powerful, quiet, and secure IT systems by actively engaging and advising our clients in regularly scheduled Strategic Business Reviews with a vCIO.

Most Scanrly locations limit new client onboardings to two per month. This approach allows us to institute comprehensive, data-driven quality controls – on the front end – which create increasing operating leverage for our clients throughout the lifetime of the relationship.

Yes, content creation is a fundamental aspect of our services. We produce high-quality and engaging content for various digital platforms, including social media, websites, and blogs. Our team of content creators, designers, and copywriters collaborate to deliver compelling and shareable content tailored to your brand and target audience.